Privacy Policy
Effective Date: 1 January 2025
Professional Tools Hub ("we", "our", "us") operates the website https://www.multitoolsite.org (the "Service"). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We aim to collect the minimum information required to operate and improve the Service. The categories of data we may collect include:
- Files You Upload: Documents and images that you submit to a tool for processing. These files are used solely to perform the requested operation and are deleted from our servers automatically within a short window after processing (typically within one hour).
- Usage Data: Anonymised information about how you interact with the Service, such as pages visited, tools used, referring URLs, browser type, device type, operating system and approximate geographic region.
- Log Data: Standard server logs including IP address, access times and error diagnostics.
- Cookies and Similar Technologies: Small data files stored in your browser to remember preferences and measure traffic.
2. How We Use Your Information
We use the information we collect to: (a) provide, operate and maintain our tools; (b) improve, personalise and expand the Service; (c) monitor usage and prevent fraud or abuse; (d) communicate with you about updates or support requests; and (e) comply with legal obligations.
3. Sharing of Information
We do not sell, rent or trade your personal data. We may share limited, non-identifying information with trusted service providers who help us operate the Service (for example, hosting and analytics providers), all of whom are bound by confidentiality obligations.
4. Cookies
We use first-party cookies to remember settings such as your preferred theme, and third-party cookies from analytics providers to measure aggregate traffic. You can disable cookies through your browser settings at any time; some parts of the Service may not function correctly without them.
5. Data Security
We implement industry-standard technical and organisational measures — including TLS encryption in transit, isolated processing environments and automatic file expiry — to protect your information. However, no method of transmission or storage is 100% secure.
6. Data Retention
Uploaded files are retained only as long as necessary to perform the requested operation and are then permanently deleted. Anonymised usage analytics may be retained for statistical purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the use of your personal data, and to object to processing or request data portability. To exercise any of these rights, contact us via the Contact Us page.
8. Children's Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" and will be effective as soon as it is accessible.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us via https://www.multitoolsite.org/contact-us.html.